Trade Services Online Pty. Ltd. operates in compliance with the national privacy policy principles. The information collected through this site will only be used for the purposes of linking businesses and customers requiring a tradesperson. The information is kept in strict confidence in our secure server and will not be resold or distributed to any other party.

INFORMATION WE COLLECT FROM YOU
In order to set up an account with Tradesmen Online we will need to request certain information from you. This will normally include your name, address and contact phone number(s), email address and may also include payment information such as credit card details.

OTHER INFORMATION SOURCES
In the course of providing services to you, we may also obtain additional details to help us provide services to you, or for general statistical and administrative tasks. This can include such information as your IP address, your browser manufacturer and version, web pages that referred you to our site, the date and times of access to our services and similar information.

The privacy of this information is upheld rigorously. We do not provide this information to end-users, even if you are the account holder, unless specifically required to do so (for example, by a court order).

We may utilise various public information sources (such as ASIC, the Australian White Pages, registry whois data, and similar) to help maintain the accuracy of your contact details. If you are applying for ongoing services or if we have reason to suspect credit risk, we may request a commercial and/or personal credit reference check from Baycorp Advantage or other information providers to assess or credit risk in dealing with you. This information will not be used for any other purpose.

WHY WE NEED THIS INFORMATION
Personal information you provide will be kept confidential and used only to ensure we are able to identify you as our customer (as we are required to do under Australian law) and to see that we have sufficient details to be able to provide the requested services to and ensure their smooth ongoing operation.

In our normal course of business we may need to contact you in order to continue to provide service for you, e.g. to arrange a change of password for your account, to obtain additional information if necessary, to ensure customer service and so on. We also have government obligations under Australian telecommunications industry law to be able to identify the authorised owner of several of the services we provide.